General Terms and Conditions of TIPTON Global Kft

  1. § Scope and Service Provider

(1) These General Terms and Conditions (hereinafter GTC) are governed by Tipton Global Kft. (hereinafter: the Service Provider) and the Customer on the basis of the supply of goods and services provided by the Service Provider to the Customer.

(2) The Service Provider restricts the possibility of acceptance by the Buyer to the conditions included in these GTC, so if the Buyer communicates a contract terms with an accessible content compared to those contained in these GTC, it shall become part of the contract only with the express acceptance of the Service Provider.

(3) By ordering from the Service Provider, the Buyer accepts the provisions of these GTC and its application.

(4) Based on these GTC, the Service Provider sells the following products and services to the Customer: sale of glasses, sunglasses, spectacle cases and accessories necessary for their use, consulting

(5) The Customer may browse the Products and Services Available for Sale in the Service Provider’s Webshop by product category. In addition to the listed products, the Buyer can view the short description, price and other features of each product, without claiming completeness. For more information about the product, you need to click on the image or name of the product. The Buyer will then be taken to the product page where you can get more detailed information about the product. If the Buyer needs more detailed information, he / she can contact the Service Provider at the following contacts:

Tipton Global Kft.

1118 Budapest, Mányoki út 16. fszt.2.

Phone: +36 1 786 1080

E-mail: office@tipton.hu

  1. § Registration

(1) The Customer may place an online order from the Service Provider’s Web Store as a guest or registered user.

(2) If the Buyer wishes to place an order as a registered user, she must register on the Service Provider’s website before the first order.

(3) During the registration, the Buyer must also provide the data required for the purchase, such as her name, billing and shipping details, e-mail address, and the password required for later access. Before finalizing the registration, it is also necessary to read and accept these GTC and the Data Management Information. The registration will be confirmed by e-mail.

(4) The Buyer is obliged to keep the password provided confidential. If, during the identification, the Customer’s data has become the property of an unauthorized third party after the correct entry of the Customer’s unique ID and password, the Service Provider shall not be liable for any resulting damages or inconveniences.

(5) By providing the e-mail address and accepting these GTC and the Data Management Information, the Customer acknowledges that the Service Provider, as the operator, will send her a message in connection with her order or the contract concluded between the parties.

(6) The Service Provider deletes the registered data from the system upon request. For security reasons, the cancellation request will only be valid if the cancellation request is confirmed by the Buyer by e-mail, thus preventing someone from intentionally or accidentally deleting something else from the registration database. Registration is identified by an email address, so an email address can only be registered once. The Buyer acknowledges that despite the cancellation request, the Service Provider remains entitled and / or obliged to handle certain personal data of the Buyer in accordance with the provisions of the Data Management Information.

(7) Registration is not subject to any obligations.

(8) If the Buyer forgets her password as a registered customer, she can find out about it with a password reminder. To use the password reminder, you must provide the email address you provided during registration. After entering this, the Service Provider will send the forgotten password to the specified e-mail address.

(9) After successful registration, the Customer can log in to her user account using the Login menu item, enter the registered e-mail address and password, and then click the login button.

(10) The Customer can log out of the user account by clicking the exit button.

  1. § Conclusion of the contract

(1) Contracts on this portal can only be concluded in Hungarian.

2. Tenders shall be addressed only to end-users who have an account and a delivery address in the European Union.

(4) The presentation of the product in the webshop does not constitute an offer by the Service Provider, but an invitation to submit an offer.

(5) The process of concluding the contract is initiated by the Buyer by placing the product (s) selected by her in the Cart by clicking on the cart symbol.

(6) The selected product (s) can be placed in the Shopping Cart by the Buyer without logging in.

(7) The Buyer can check and edit the contents of the shopping cart with the help of the Shopping Cart menu item. The Buyer has the opportunity to view and change the quantity of the product added to the cart, as well as to choose the most appropriate method of payment and delivery, or to delete the given product. The Buyer also has the option to empty the cart completely. If the Buyer wants to add another product to the cart, she must click on the “continue shopping” button. After the Buyer has finished selecting the products and decided on the order, she can confirm her order by clicking on the “Checkout” button.

(8) As the last step of the order, the Buyer must click on the “send order” button, which is a binding offer on the part of the Buyer to conclude the contract.

(9) The contract between the Service Provider and the Customer is concluded only with the acceptance statement of the Service Provider. Acceptance by the Service Provider is done either by sending the product or by sending a confirmation of delivery by e-mail. Confirmation of receipt of the order does not constitute an acceptance statement.

(10) If the Customer does not receive an automatic confirmation from the Service Provider confirming the receipt of the order, the order has not been received by the Service Provider. In this case, the Customer may contact the Service Provider at the following contacts to remedy any problems.

Tipton Global Kft.

1118 Budapest, Mányoki út 16. fszt.2.

Phone: +36 1 786 1080

E-mail: office@tipton.hu

(11) Orders received by the Service Provider are processed by the Service Provider on working days, Monday to Wednesday from 10:00 to 16:00, and from Thursday to Sunday from 10:00 to 18:00. Orders received after the specified time interval will be processed by the Service Provider on the next business day.

(13) The Customer can monitor the progress of a successful order until the order is closed using the “Order Tracking” menu item. In this menu item, the Buyer will find all her previous orders. Each order can be identified by a unique order number.

(14) The validity of contracts for larger quantities than usual during personal use, as well as the commercial resale of the sold product, requires the express consent of the Service Provider. This applies both to products ordered as part of an order and to the case where multiple orders are placed for the same product.

(15) The Buyer acknowledges that the invoices will be received electronically. The Service Provider provides the electronic invoices to the Customer by e-mail or in the customer account on the website.

  1. § Prices and shipping costs

(1) The prices indicated in the online store include value added tax, but do not include the shipping fee or the surcharge for the shipping cost. Shipping charges vary depending on the type of shipping and the nature of the item.

(2) Delivery is by the Golden Wheel Courier Service or Fedex. The Service Provider reserves the right to entrust the delivery to a third party without prior notice to the Customer. The shipping fee is as follows. If the order value does not reach HUF 200,000 (two hundred thousand forints), the delivery fee is uniformly HUF 3,500 (three thousand and five hundred forints). If the order value reaches or exceeds the previous amount, delivery is free of charge.

(3) Despite all the efforts of the Service Provider, some of the products in the catalog may be incorrectly priced. In the event that there is a manifestly and clearly incorrect price on the website for the Buyer, the Service Provider is entitled to contact the Buyer during the processing of the order, but before charging the payment, and inform about the incorrect price indication. During the contact, the Service Provider will ask if the Buyer wants to buy the product at the right price or cancel the order. The Service Provider will act according to the instructions of the Buyer. If the correct price of the product is lower than the indicated price, the Service Provider will charge the lower amount.

(4) The prices given for the product at the time of ordering are valid. In the case of list prices, the list prices given at the time of the order are valid.

(5) If the Buyer wishes to use a fee-based service, she shall be informed in advance of the fee-based service, which shall cover the scope of the service, the costs incurred and the method of payment.

  1. § Delivery and cancellation

(1) Unless otherwise agreed, delivery shall be to the delivery address provided by the Buyer. All information regarding the availability, delivery or delivery of the products is for information purposes only. They do not represent a mandatory or guaranteed delivery date.

(2) If during the processing of the order it turns out that the ordered product is not available, the Service Provider shall notify the Buyer thereof in a separate e-mail or message in its customer account. The legal rights of the Buyer are not affected.

(3) If the Service Provider sends the order in several packages, the Buyer may receive a separate delivery confirmation for each package. In this case, the contract of sale is concluded with the individual delivery notes for the products included in the respective delivery confirmation. The Buyer may cancel her product order free of charge at any time before sending the delivery confirmation.

(4) In case of an accepted order, the Service Provider will send the product to the Buyer within 10 working days after the confirmation of the order.

  1. § Payment Terms

(1) During the sale via the web store, the Service Provider may settle the payment obligation by bank transfer in advance, and in case of personal performance in cash or by using a bank card. .

(2) The final amount payable in the order summary and in the confirmation e-mail includes all costs. The invoice and warranty letter are included in the package that includes your product (s).

(3) Credit card payment is possible with Mastercard or Visa credit card.

(4) In the case of payment by bank transfer, the Service Provider’s confirmation e-mail contains the Service Provider’s bank account to which the Buyer must transfer the final amount of the order. The Buyer must indicate the order number in the transaction notice (comment box). After crediting the transferred amount to the Service Provider’s bank account, the Service Provider will hand over the ordered product (s) to the courier service.

(5) In the case of payment by credit card, the Buyer expressly authorizes the Service Provider to collect the amounts due.

(6) In the case of personal performance, the Buyer shall always pay the purchase price of the ordered product (s) in the showroom of the Service Provider with a bank card or in cash. In the case of personal performance, payment can only be made in HUF.

  1. § Limitation of Liability

(1) The Service Provider is not responsible for the content and accuracy of the information contained in the Customer’s registration and profile data or other content generated by the Customer.

(2) The Service Provider shall be liable for the breach of contract if it is based on the intentional breach of duty of itself or the contributor used by it.

(3) The Service Provider shall be liable for the damage to the life, physical integrity or health of the Customer or for any other damage resulting from the breach of the Service Provider’s material contractual obligation.

(4) The contractual obligations, the fulfillment of which is necessary to achieve the purpose of the contract, shall be deemed material.

(5) In the event of a breach of contract, the Service Provider’s liability for damages shall be limited to damages foreseeable by the Service Provider at the time of the order.

(6) The Service Provider states that changing the technical parameters of the product that do not affect the intended use does not qualify as a defective performance. The Service Provider reserves the right to change the technical parameters unilaterally without prior notice to the Customer. In connection with the modifications pursuant to this clause, the Buyer may not assert a claim against the Service Provider under any title.

  1. § Right of set – off and withholding

The Customer may only include a counterclaim in its payment obligation to the Service Provider, the validity of which has been established by a final court decision or acknowledged by the Service Provider.

  1. § Retention of title

The Service Provider reserves the right of ownership of the sold products until the purchase price is paid in full.

  1. § Shipping damage

(1) If the Buyer receives the product with obvious transport damage, she is obliged to file a complaint immediately.

(2) Failure by the Buyer to do so shall not affect the Buyer’s statutory warranty rights. The purpose of the complaint is to enable the Service Provider to enforce its claim against the carrier.

  1. § Defective performance

(1) If the Customer qualifies as a consumer, the Service Provider’s obligation to guarantee the product for defects in the product sold to the Customer is based on legal provisions. The Buyer may request that the purchased product be repaired or replaced if it is found to be defective or does not meet the characteristics specified in the product specification. If the product cannot be repaired or replaced within a reasonable time or without difficulty, the Buyer may request a refund or delivery of the purchase price.

(2) Upon receipt of the product, the Buyer is obliged to inspect the product in the presence of the carrier or (in the case of acceptance at the Service Provider’s registered office) an employee of the Service Provider. In the event of damage or defect in the product (s), the Buyer may request that it be recorded, together with a refusal to accept the package containing the defective product (s).

  1. § Cancellation and withdrawal conditions

(1) If the Buyer is a consumer, she has the right to withdraw from this contract without giving any reason within fourteen days. The fourteen-day withdrawal period is from the date on which the Buyer or the Buyer’s agent has received the product (or, in the case of an order for more than one product, the last product, part delivery or piece). Withdrawal may be effected by a clear written statement sent to the Service Provider (sent by post, fax or e-mail) to the following address:

Tipton Global Kft.

1118 Budapest, Mányoki út 16. fszt.2.

Phone: +36 1 786 1080

E-mail: office@tipton.hu

(2) The Buyer is obliged to send the notice of the exercise of the right of withdrawal and the product within the withdrawal period.

(3) Consequences of withdrawal

If the Buyer withdraws from the contract, the Service Provider will immediately refund the price of the product by bank transfer. The Buyer shall only bear the direct cost of returning the product.

(4) The Service Provider may refuse the refund until the product is returned or the Buyer confirms that the product has been returned.

(5) In case of withdrawal, the Buyer is obliged to return the product immediately, but no later than within 14 days after notifying the Service Provider of the withdrawal, to the following address or on the spot:

Tipton Eyeworks

1092 Budapest, Erkel utca 6.

Phone: +36 1 786 1080

E-mail: office@tipton.hu

(6) Decree 45/2014 on the detailed rules of contracts between a consumer and a business. (II. 26.) Korm. Regulation 29. § (1) c) does not entitle the Buyer to a withdrawal in the case of a non-prefabricated product which has been manufactured on the basis of the Buyer’s instructions or at his express request, or in the case of a product which has been clearly tailored to the Buyer.

  1. § Complaint handling

(1) The Customer may contact the Service Provider at the following contact details in connection with the complaint arising from the use of the services available on the Service Provider’s website or the purchase of products:

Tipton Global Kft.

1118 Budapest, Mányoki út 16. fszt.2.

Phone: +36 1 786 1080

E-mail: office@tipton.hu

(2) The Service Provider’s complaint handling is free of charge.

(3) The Buyer may communicate her complaint orally or in writing in accordance with Article 12 of these GTC. § (1). The Service Provider will immediately investigate the oral complaint and remedy it if necessary. The Service Provider will respond to the written complaint or the oral complaint, the investigation of which is not possible immediately, and the handling of which the Customer does not agree with within 30 days.

(4) In the event that the Customer’s complaint is rejected in whole or in part, or the Service Provider fails to comply with its legal obligations regarding the handling of complaints, the Customer may apply to the following authorities and bodies:

Government Office of the Capital City of Budapest

Department of Engineering, Licensing and Consumer Protection, Department of Consumer Protection

Address: 1052 Budapest, Városház u. 7.

Postal address: 1364 Budapest, Pf .: 144.

Phone number: + 36-1 450-2598

E-mail: fogyved_kmf_budapest@nfh.hu

Budapest Conciliation Board

Address: 1016 Budapest, Krisztina krt. 99.

Phone number: +36 (1) 488-2131

Fax number: +36 (1) 488-2186

E-mail: bekelteto.testulet@bkik.hu

(5) In addition to the above, the Buyer has the right to go to court.

  1. § Data protection

(1) The Service Provider handles the personal data of the Customer only in the following cases:

  • the Buyer has given her prior consent to the data processing;
  • the data processing is necessary for the performance of a contract in which the Buyer (concerned) is required to take steps at the request of one of the parties or the Buyer (data subject) prior to the conclusion of the contract;
  • the data management is necessary to fulfill the legal obligation of the Service Provider;
  • the data processing is necessary to enforce the protection of the legitimate interests of the Service Provider or a third party, unless the interests or fundamental rights and freedoms of the data subject that require the protection of personal data take precedence over this data subject.

(2) The Buyer acknowledges that the transmission of data on the Internet (eg by e-mail) may have security vulnerabilities. Accordingly, the faultless and trouble-free protection of third-party data cannot be fully guaranteed. The Service Provider is therefore not liable.

(3) The Customer has the following rights in connection with the data management of the Service Provider:

  • the right to information;
  • access right;
  • the right to rectification and erasure;
  • a request for a restriction on data processing;
  • the right to data portability;
  • the right to protest;

(4) Further information on the Service Provider’s data management is available in the Service Provider’s Data Management Information.

  1. § Cookie-k

(1) In order to display the product range, the Service Provider you may use cookies. Cookies are small text files that are stored locally in the cache of the internet browser of a visitor who connects to the website.

(2) Many websites and servers use cookies. Many cookies contain so-called cookie IDs, which are unique to the cookie. It consists of a string through which websites and servers can be assigned to the internet browser in which the cookie is stored. This allows the websites and servers you visit to distinguish the individual’s individual browser from other Internet browsers that contain cookies. A particular Internet browser can be recognized and identified by a unique cookie ID.

(3) By using cookies, the operators of the website can provide more user-friendly services. This would not be possible without the cookie setting.

(4) Some of these cookies are transferred from the Service Provider’s server to the Customer’s computer system, mostly as a so-called session-related cookie. A session-related cookie is characterized by the fact that it is automatically deleted from your hard drive at the end of your browser session. Other cookies remain in the user’s computer system and allow the Service Provider to recognize the Customer’s computer system on the next visit (so-called persistent cookies).

(5) The Buyer may object to the storage of cookies; to do this, you have a banner that you can use to object to or accept the storage of cookies.

(6) The Buyer may also configure his / her Internet browser so that no cookies are stored on the hard disk or cookies that have already been stored are deleted. Instructions for preventing and deleting cookies are provided by your browser or software manufacturer.

  1. § Final provisions

(1) The language of the contract is Hungarian.

(2) The Service Provider reserves the right to change its website, terms and conditions (including the terms and conditions contained in these GTC) at any time. The order is subject to the terms and conditions of sale, contract terms and general terms and conditions in force at the time of the order, unless the amendment of these terms and conditions is required by law or regulation (in which case the amended terms also apply to previous orders). If the regulation contained in these GTC is invalid, void or unenforceable for any reason, it shall not affect the validity and enforceability of the other provisions.

(3) If any part of these GTC is invalid, it shall not affect the invalidity of the remaining parts and the same provision as for the purpose of the original provision shall apply instead.

(4) Issues not regulated in the GTC are governed by Hungarian law, in particular with regard to the Civil Code Act of 2013. Act V of 2001 (“the Civil Code”) and the Act on Certain Issues of Electronic Commerce Services and Information Society Services. year CVIII. (Elker Act).